Useful Phone Numbers
To help consumers with a problem that does not fall within our jurisdiction we can help by referring you to the proper agency.
Complaints about new car dealers.
CORNELL COOPERATIVE EXTENSION
Problems with your credit; budget counseling.
CREDIT REPORTING AGENCIES
To order your credit report to check accuracy and to make sure no one has stolen your identity.
Trans Union 1-800-888-4213
HEAP HOT LINE
Home energy assistance for lower income families and seniors.
NATIONAL DO NOT CALL REGISTRY
To stop unwanted phone solicitations.
NATIONAL HIGHWAY & TRAFFIC SAFETY ADMINISTRATION
Information about vehicle safety recalls, child seats and to report safety defects.
NYS ATTORNEY GENERAL
For information on lemon laws, tenant’s rights, charities and identity theft.
1-800-771-7755 or 845-485-3900
NYS BANKING DEPT
For complaints and information about state financial service institutions.
To check if you have unclaimed funds.
NYS INSURANCE DEPT
For complaints and information about insurance companies.
NYS MOTOR VEHICLE BUREAU OF VEHICLE SAFETY SERVICES
For complaints and information about auto repair shops.
NYS PRESCRIPTION PROGRAM – EPIC
For information about the state prescription drug program for seniors.
NYS PUBLIC SERVICE COMMISSION
For complaints on utility billing services, deposits and disconnections.
NYS TAXPAYER ASSISTANCE
For questions about state taxes including information on goods subject to sales tax.
OFFICE OF CHARITIES REGISTRATION
To check whether a charity is a legitimate organization.
POSTAL CRIME HOTLINE
For complaints involving mail fraud.
PROFESSIONAL MISCONDUCT COMPLAINT HOTLINE
For complaints about misconduct in a medical profession.
US CONSUMER PRODUCT SAFETY COMMISSION
To report an unsafe product.