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Consumer Affairs and Weights and Measures

Useful Phone Numbers

To help consumers with a problem that does not fall within our jurisdiction we can help by referring you to the proper agency.

AUTOCAP
Complaints about new car dealers.
1-800-342-9208

CORNELL COOPERATIVE EXTENSION
Problems with your credit; budget counseling.
845-344-1234

CREDIT REPORTING AGENCIES
To order your credit report to check accuracy and to make sure no one has stolen your identity.
Equifax 1-800-685-1111
Experian 1-800-397-3742
Trans Union 1-800-888-4213

HEAP HOT LINE
Home energy assistance for lower income families and seniors.
1-800-342-3009

NATIONAL DO NOT CALL REGISTRY
To stop unwanted phone solicitations.
1-888-382-1222

NATIONAL HIGHWAY & TRAFFIC SAFETY ADMINISTRATION
Information about vehicle safety recalls, child seats and to report safety defects.
1-888-327-4236

NYS ATTORNEY GENERAL
For information on lemon laws, tenant’s rights, charities and identity theft.
1-800-771-7755 or 845-485-3900

NYS BANKING DEPT
For complaints and information about state financial service institutions.
1-877-226-5697

NYS COMPTROLLER
To check if you have unclaimed funds.
1-800-221-9311

NYS INSURANCE DEPT
For complaints and information about insurance companies.
1-800-342-3736

NYS MOTOR VEHICLE BUREAU OF VEHICLE SAFETY SERVICES
For complaints and information about auto repair shops.
1-518-474-8943

NYS PRESCRIPTION PROGRAM – EPIC
For information about the state prescription drug program for seniors.
1-800-332-3742

NYS PUBLIC SERVICE COMMISSION
For complaints on utility billing services, deposits and disconnections.
1-800-342-3377

NYS TAXPAYER ASSISTANCE
For questions about state taxes including information on goods subject to sales tax.
1-800-225-5829

OFFICE OF CHARITIES REGISTRATION
To check whether a charity is a legitimate organization.
1-212-416-8400

POSTAL CRIME HOTLINE
For complaints involving mail fraud.
1-800-654-8896

PROFESSIONAL MISCONDUCT COMPLAINT HOTLINE
For complaints about misconduct in a medical profession.
1-800-663-6114

US CONSUMER PRODUCT SAFETY COMMISSION
To report an unsafe product.
1-800-638-2772