Mission

The mission of the Orange County Department of Consumer Affairs is to promote an atmosphere of trust for consumers in the marketplace and in which honest Orange County based businesses can thrive. To provide Orange County consumers assistance and advice in handling problems encountered with the business community and if necessary within applicable laws penalize those businesses that would take advantage of consumers by illegal or deceptive trade practices.

The Department accomplishes this through implementation and enforcement of:

• Ag and Markets Home Page
• Ag and Markets Law (PDF)
• Local Law Number 6 of 1988 - Prohibiting Unfair Trade Practices (PDF)
• Local Law Number 12 of 2009 - Regulating Precious Metals and Gem Dealers (PDF)
• Local Law Number 11 of 2013 Electrical Licensing (PDF)