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Crisis Call Center

The Orange County Crisis Call Center connects people in need of support for mental illness, substance use, developmental disability, sexual assault, or who need information/referrals with trained professionals, 24/7.


Helpline, operated by the Orange County Crisis Call Center, provides telephone service 7 days a week for all residents of Orange County. Helpline addresses a variety of personal, emotional or social problems. Calls can be informational or crisis related, call 800-832-1200 (Flyer in Spanish).

Rape Survivors Advocacy Program, which directly assists rape survivors can be reached 24 hours daily through the Orange County Crisis Call Center 800-832-1200

County-Operated Clinics & Programs

Child & Family Clinic

Director: Joseph Perales
141 Broadway
Newburgh, NY 12550
Phone: 845-568-5260
Fax: 845-568-5213
Evaluation and treatment services for the mental health needs of children and young adults up to 21 years of age and their families

9 a.m. - 5 p.m. Mon and Fri 9 a.m. - 9 p.m. Tues, Wed, Thur
By Appointment

Jail Clinic

Director: Nicole Kaye
Orange County Correctional Facility
110 Wells Farm Road
Goshen, NY 10924
Phone: 845-291-7553
Fax: 845-291-7551
Crisis Intervention, Counseling, and aftercare planning services for inmates of the Orange County Jail


Monday and Wednesday
9 a.m. to 9 p.m.

Tuesday and Thursday
9 a.m. to 7 p.m. 

Friday through Sunday
9 a.m. to 5 p.m.

Mental Health Assessment Team

Director: Jacqueline Metakes
30 Harriman Drive
Goshen, NY 10924-2410
Phone: 845-291-2140
Fax: 845-291-2687
Court ordered evaluations for cases involving PINS, JD, Child Abuse / Neglect, Family violence and Custody / Visitation disputes

Monday and Wednesday
9 a.m. to 9 p.m. 

Tuesday, Thursday and Friday
9 a.m. to 5 p.m.

By Appointment

Port Jervis Mental Health Clinic

Director: Leah Roth
146 Pike Street
Port Jervis, NY 12771
Phone: 845-858-1456
Fax: 845-858-1459
Evaluation and treatment services for the mental health needs of children and adults

Monday and Friday
9 a.m. to 5 p.m. 

Tuesday through Thursday
9 a.m. to 9 p.m. 

By Appointment