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1. How can I get a meal?
2. I am having an issue with my health insurance, can you help me?
3. I have a doctor's appointment scheduled but no transportation, can you help me?
4. I need someone to help me with my grocery shopping and need to fill my prescriptions.
5. I'm lonely and afraid, who should I call?

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1. Orange County Office of Community Development FAQs during COVID-19

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1. Where is the Orange County Clerk’s Office located?
2. Where are the Department of Motor Vehicle locations?
3. When is the Office of Orange County Clerk open?
4. How do I apply for a United States Passport?
5. How do I obtain a copy of my divorce records?
6. Where can I obtain my marriage, birth or a death certificate?
7. How do I apply for a pistol permit?

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1. How do I process a payment into court?
2. How do I obtain an Entry Date for Orders?
3. How do I file an answer to a summons / complaint?
4. There is a judgment on my credit report, what do I do?
5. When I am scheduled to appear in Court?
6. Who is the Judge assigned to my case?
7. How do I get my bail money returned?
8. How do I obtain a Certificate of Residency?

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1. What types of offenses are there in New York?
2. What happens when someone is arrested?
3. What is the function of the District Attorney?
4. What is an arraignment?
5. What is bail and how is it set?
6. What happens to a misdemeanor or violation case after arraignment?
7. What happens to a felony case after arraignment?
8. Are grand jury proceedings open to the public?
9. What happens after a grand jury votes an indictment?
10. What is a trial?
11. What are the stages of a trial?
12. What types of sentences may be imposed if a person pleads guilty or is found guilty after a trial?
13. Can a convicted defendant or the District Attorney take a case to a higher court?

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1. Why does 9-1-1 ask so many questions?
2. Does the time I take answering questions delay the dispatch of emergency units?
3. When will help arrive?
4. Can I text message or instant message 9-1-1?
5. Can Automatic Telephone Tape Dialers call 9-1-1?
6. Are there any other telephone lines answered at the 9-1-1 center other than 9-1-1?
7. Do I really need to have my address number on my home or business?
8. Can I just have my address number on my mailbox?
9. If I accidentally call 9-1-1 can I just hang up?
10. What should I do if I am unhappy with the service I received from calling 9-1-1?

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1. What is the Board of Ethics?
2. What are the requirements to be a board member?
3. Who are the current members of the Board?
4. Are the Board meetings open to the public?
5. Who can report a violation of the Ethics and Disclosure Local Law?
6. How do I report a violation or inquiry to the Board of Ethics?
7. Will my inquiry/report of violation be kept confidential?
8. What is a gift or “financial benefit”?
9. What is confidential information and can county employees and officers disclose such information?
10. What is a conflict of interest?
11. May County employees and officers seek or accept private employment?
12. What do I do if I am not sure if working a part time job creates a conflict or impairs the proper discharge of my official duties?
13. Are there restrictions on future employment?
14. Are there any exceptions to this rule?
15. What are the penalties for violating the Ethics and Disclosure Local Law Ethics?
16. Who must file a Financial Disclosure Statement?
17. Where can I find a Financial Disclosure Statement form?
18. When do I need to file?
19. Where do I send my Financial Disclosure Statement?
20. Will there be any training?
21. Is my Financial Disclosure Statement subject to the Freedom Of Information Law (FOIL)?

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1. Who must file a Financial Disclosure Statement?
2. Where can I find a Financial Disclosure Statement form?
3. When do I need to file?
4. Where do I send my Financial Disclosure Statement?
5. Will there be any training?
6. Is my Financial Disclosure Statement subject to FOIL?

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1. What is a Foreign-Trade Zone?
2. What is the Foreign-Trade Zone program?
3. What are the types of Foreign-Trade Zones?
4. What companies might benefit from using FTZ procedures?
5. What is required for activation of a FTZ by customs?

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1. What is a grand jury?
2. Why does New York need grand juries?
3. Who presents evidence to the grand jury?
4. Who decides what evidence to present to the grand jury?
5. What types of evidence are received by the grand jury?
6. What is grand jury witness immunity?
7. How does the grand jury know what law to apply to a case before it?
8. How can we be sure the prosecutor acts properly before the grand jury?
9. What happens after all the evidence has been presented?
10. Do the grand jurors know about all of these powers?
11. Why is the grand jury proceeding secret?
12. Is the grand jury symbolic in New York? (It’s been said that a prosecutor can “indict a ham sandwich.”)

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1. Where can I take my Handgun Safety Course?
2. How do I enroll in the Orange County Sheriff’s Office Handgun Safety Course?
3. How long is my Handgun Safety Course certificate good for?
4. May I submit a Handgun Safety Course certificate from any certified firearms instructor?
5. If I did not take my Handgun Safety Course at the Sheriff’s Office location may I enroll in the Civilian Tactical Handgun Training Program?
6. May I enroll in the Civilian Tactical Handgun Training Program if I am currently serving in the military or law enforcement?
7. If I miss a class will I get a refund?

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1. What is Lyme disease?
2. What is the best way to remove a tick?
3. I just pulled a tick off of myself, what do I do?
4. How do people get Lyme disease?
5. What are the signs and symptoms of Lyme disease?
6. How is Lyme disease diagnosed?
7. How good is testing for Lyme disease?
8. How is Lyme disease treated?
9. When will a Lyme disease vaccine become available?
10. How is Lyme disease transmitted?
11. When do most people get Lyme disease?
12. Where will I find ticks?
13. What can I do to protect myself from getting Lyme disease?
14. I found a tick on me, now what do I do?
15. When do symptoms appear?

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1. How do I obtain a death certificate?
2. What is the timeframe for obtaining the Final Autopsy Report?
3. Who is authorized to receive a copy of the Final Autopsy Report?

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1. Where do I find the requirements to register a motor vehicle in New York?
2. How do I pay for a traffic or parking ticket?
3. How do I obtain my motor vehicle history information?
4. Where do I find the requirements to obtain a New York Driver's License?
5. Where do I apply for a marriage license? How do I get a copy of my marriage license?
6. How do I obtain a copy of a birth certificate?

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1. How do I authenticate a notary’s signature?
2. I did not receive my renewal form, how do I renew without it?
3. I submitted my notary renewal, but haven’t received my new identification card. Was it processed?
4. I’ve been told my document must be ‘apostilled’. What does that mean?

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1. What are the office hours of the administration office?
2. Are dogs permitted in the parks?
3. Do you have any picnic shelters in the parks system available to rent for events, meetings, etc.?
4. Do you have any indoor facilities in the parks system available to rent for events, meetings, etc.?
5. How do I make a facility reservation for a picnic shelter or building?
6. Are there any facilities for fishing available in the County Parks System? Fishing is available at each of the following parks:
7. Are there any facilities for boating available in the County Parks System?
8. Is hiking, biking, skating, or horseback riding allowed on Golf Courses or Golf Course Cart-paths?
9. Can I hunt in the County Parks System?
10. Are there any places to swim in the County Parks System?
11. Are all-terrain vehicles allowed to operate in the County Parks System?
12. How can I reserve a field at Cronomer Park?
13. How can I reserve a tour or learn more about events/programs at Hill-Hold or Brick House Museums?
14. How can I reserve a tour or learn more about events/programs at the Arboretum?
15. How do I reserve a tee time for golf?
16. Where can I find a playground in the County Parks System?
17. Where can I find tennis courts in the County Parks System?
18. Does the County Park have a Senior Center?
19. Does the County have any banquet facilities for events, ceremonies, meetings, etc.?
20. What does the County have available for winter activities?
21. What is the fee structure for the different facilities in the Orange County Parks System?
22. Where can I find directions to the parks and facilities operated by Orange County Department of Parks, Recreation and Conservation?
23. Where can I find trails in the Orange County Parks System?
24. Is there a fee to enter the parks?
25. What are the park hours?
26. How can I find out what amenities/features are available at each park?

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1. What form do I use?
2. What must I provide with my application?
3. How much does it cost and how do I make out my checks?
4. What if I need it sooner than thirteen weeks?
5. What if I want to check the status of my application?
6. Where can I get my pictures taken?
7. Will the documents (old Passport, naturalization or birth certificate) I submitted with my application be returned to me?
8. When will my passport expire?
9. Where can I get a money order?
10. How do I get my birth certificate?
11. How can I renew my passport?
12. Who should I call if I need more information?
13. What is a Passport Card?

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1. Where do I get the forms for the application?
2. Do I have to disclose an arrest or a charge that has been sealed?
3. Will I receive a reminder in regards to my appointment?
4. Do my references have to live in Orange County?
5. I just moved to Orange County and I don't know anyone here, how do I get references that live in Orange County?
6. One of my references used blue ink when completing the Character Reference Questionnaire. What should I do?
7. What bills can I use to verify residency?
8. How long is my Handgun Safety Course good for?
9. I took a Handgun Safety Course from an Instructor that does not appear on the list of recommended Safety Course Instructors, is it still acceptable?
10. How do I sign up for the Orange County Sheriff's Office Handgun Safety Course?
11. Do I need to make an appointment to return my paperwork?
12. How long does the application process take?
13. I found a handgun in my deceased relative's home and I want to add it to my permit application. How do I do this?
14. I applied for an amendment to my permit and haven't received a response.
15. I have a NYS Pistol Permit which was issued in another county. Can I transfer my existing permit to Orange County?

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1. Time is on the side of the police, right? They are trained for these types of encounters, aren’t they?
2. Why didn’t the police just talk the distressed aggressor into submission?
3. The subject only had a knife. Why didn’t the officer just disarm the subject, rather than shooting him?
4. Why not just shoot the gun or knife out of the aggressor’s hand? Why not just shoot to wound the subject?
5. Why didn’t the officer use non-lethal tools, such as bean bag or sponge rounds from a shotgun?
6. The suspect was shot in the back. He must have been retreating, right?
7. Why was the assailant shot so many times? Doesn’t that mean the officer overreacted?
8. Why won’t video from a police camera or a bystander’s camera tell the whole story?

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1. Who do I speak with to see if my taxes are current or to get amounts due on taxes that are late?
2. Who should I speak with if I have a problem with my assessment?
3. Where can I file a deed and what is the cost?
4. Where do I review other assessments in my town?
5. What tax sale information may I get from your office?
6. How do I order a tax map?
7. How can I get additional information using the Freedom of Information Law (FOIL)?
8. How do I change the address used for my tax bills?

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1. How do I file a Small Claims case?
2. How do I file wills, estates or letters of testamentary?

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1. Will the Civil Unit investigate my case for me?
2. Will the Civil Unit act as my attorney?
3. As a judgment debtor, when do I have to make payments?
4. I already have the IRS garnishing my pay for 10% of my gross, do I have to also pay you 10% of my gross pay?
5. I already have court ordered child support (over 25% of my gross pay) garnished. Can my pay be further garnished 10% by the Sheriff?
6. I only work part-time and make only about $150 per week. Do I have to pay $15 per week?

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1. What is a sheriff's sale?
2. When are sheriff's sales conducted?
3. Where are sheriff's sales conducted?
4. Who can bid at a sheriff's sale?
5. What is the sale format?
6. What are the terms of sale?
7. What exactly is the high bidder purchasing?
8. What documents will the purchaser receive from the sheriff?
9. How does one find out if and when a sale is scheduled?