When will help arrive?

The time it takes for a responder to arrive after your call depends on several factors. All calls are given a priority that is based upon the incident type and whether or not the incident is still in progress. All priority calls are dispatched using Automatic Vehicle Locators, so the closest unit will be dispatched to your location. Other factors are: weather conditions, how far the unit is from the incident, and how busy the agency is at the time. As a result, calls that are not a high priority may wait until a unit becomes available in the area.

Show All Answers

1. Why does 9-1-1 ask so many questions?
2. Does the time I take answering questions delay the dispatch of emergency units?
3. When will help arrive?
4. Can I text message or instant message 9-1-1?
5. Can Automatic Telephone Tape Dialers call 9-1-1?
6. Are there any other telephone lines answered at the 9-1-1 center other than 9-1-1?
7. Do I really need to have my address number on my home or business?
8. Can I just have my address number on my mailbox?
9. If I accidentally call 9-1-1 can I just hang up?
10. What should I do if I am unhappy with the service I received from calling 9-1-1?